Terms and Conditions
Buying a bathroom suite or shower room can be an expensive purchase, that's why we recommend that you seek a professional plumber/builders advice, just to find out what can and can't be done. We can only give advice at the counter if the information given to us is correct, please make sure what we discuss is suitable.Once you've made your list bring it in to us and let us run through it with you to ensure that it makes sense and that there is no clash with colour or design or any odd 'forgotten bits'.
We want to ensure that when you order your goods, you are totally happy with what you have chosen.
We accept payment by cash, cheque and most UK credit or debit cards. We ask for a 40% deposit at the time of order (except for specially manufactured goods for which we may need complete payment in advance) and that the balance is paid at the time you collect your goods, or 24 hours prior to them being delivered.
Our own delivery vehicles operates throughout the South East from Monday to Friday and delivery of your order will be made as soon as you wish, once your order is ready. Delivery is free on all orders over £150 in value within a local area.
Please arrange for delivery no later than 3-4 working days before any works are to be carried out, this is so that the items delivered can be inspected. If there is an item which is faulty or incorrect then it gives us a fighting chance to get a replacement in so that the installation can continue as planned.
Terms & Conditions of Sale
All quotations, offers and contracts are subject to the following terms and conditions.The 'Company' shall mean E&B Engineering Services (Special Works) Limited and the 'Buyer' shall mean the other party in any quotation, offer and contract with the Company. No additions to, exclusion from or variation of all or any of these conditions (whether contained in any official order form of the Buyer or otherwise) shall be binding upon the Company unless such addition, exclusion or variation has been expressly and specifically accepted in writing by the Company, such acceptance not being given by mere acceptance of an order to which additions to, exclusion from or variation of all or any of these conditions are included with that order.
Quotations are given subject to the Company's approval and are also subject to prompt acceptance for quantities specified. Offers for delivery from stock are made subject to goods remaining unsold on receipt of order.
All prices quoted are exclusive of Value Added Tax: which will be charged at the rate applicable on the date of despatch.
Prices shown on quotations or acknowledgements of orders are subject to alterations or withdrawal without notice. The Company will charge prices ruling at the date of despatch.
In the event of any payment being in area, the Company reserves the right to suspend deliveries until all arrears of payments are received and acknowledged by the Company and to charge interest at 4% above Barclays Bank PLC lending rate in force for the time being on all outstanding payments. Interest will be calculated on a day to day basis.
Goods once despatched may not be returned without the Company's consent in writing. In any event where such consent is given, a charge of at least 20% on the price of the goods is made to cover clerical and other expenses. Goods returned must be adequately identified, sufficiently packed in the original packaging, absolutely undamaged, and sent carriage paid.
The Company not being manufacturers are compelled to stipulate that they cannot accept responsibility for consequential damage in the event of failure of the goods for any reason whatsoever. The goods are sold with the benefit of any express guarantee, which may be given by the manufacturers, but subject thereto all conditions and warranties whether statutory or otherwise are expressly excluded.
While every endeavour will be made to keep to dates promised for despatch, they must be deemed estimates only and will not involve the Company in any liability for failure to deliver within such dates. In all cases whether a date for despatch is quoted or not, the date for despatch shall be extended by a reasonable period if delay is caused by instruction or lack of instruction from the Buyer or by Industrial or by industrial dispute or any other cause what so ever beyond the companies control. Each delivery shall be considered as a separate contact and failure of any delivery shall not vitiate the contract as to other deliveries.
The accuracy of details in illustration and data supplied as to
weights and measurements is not guaranteed, but is given by way
of identification only, and the use of such description shall not
constitute this contract a sale by description. Where such details
are of importance, the information supplied should be confirmed
before the order is placed. It is the Buyer's responsibility to
see that all goods comply with the local bye-laws and/or regulations.
No liability whatsoever can be accepted for goods which are supplied
or fitted contrary to these conditions.
Until full payment has been received by the Company
for all goods whatsoever supplied at any time by the Company to
the Buyer.
a) Property in the goods shall remain in the Company
b) Should the goods (or any of them) be converted into a new product,
whether or not such conversion involved the admixture of any other
goods or thing
c) Subject to (d) and (e) below the buyer shall be at liberty to
sell the goods and the new products referred to in (b) above in
the ordinary course of business on the basis that the proceeds of
sale will remain the property of the Company and the Company shall
have the full legal and beneficial ownership of the goods and such
new products and that the proceeds of sale shall be the property
of the Company to whom the buyer shall account on demand, until
the Company is paid in full,
d) The Company may at any time revoke the Buyer's power of sale
by notice to the Buyer if the Buyer is in default for longer than
7 days in the payment of any sum whatsoever due to the Company (whether
in respect of the goods or any other goods supplied at any time
by the Company to the Buyer or for any reason whatsoever) or if
the Company has bona fida doubts as to the solvency of the Buyer.
e) The Buyer's power of sale shall automatically cease if a receiver
is appointed over the assets or the undertaking of the Buyer or
a winding Up Order is made against the Buyer or the Buyer goes into
voluntary liquidation (otherwise than for the purpose of reconstruction
or amalgamation) or calls a meeting of or makes arrangements of
composition with creditors or commits any act of bankruptcy.
f) Upon determination of the Buyer's power of sale of (d) and (e)
above the buyer shall place the goods at the disposal of the Company
who shall be entitled to enter upon any premises of the Buyer for
the purposes of removing the goods and the new products and to remove
such goods and new products from the premises (including severance
from the reality where necessary)
Breakage's and Discrepancies.
No responsibility can be accepted for damages or shortages unless the goods are signed for as such on the delivery sheet or delivery documents issued to our drivers. In the case of goods consigned by rail or road hauliers, damages or shortages must be notified both to us and to the carrier in writing within 48 hours. Non-delivery to be notified in writing within 14 days of despatch. In all cases of notification tine is the essence of the contract.In the event of the Buyers death, incapacity or entering into liquidation whether compulsory or voluntary (except for the purpose of reconstruction or amalgamation) or if the Buyer shall become subject to bankruptcy laws or make assignment agreement or composition with his creditors the Company may declare the contract cancelled without prejudice to any other right which it may have and the purchase price of the goods and materials shall immediately become due for payment.
Any contract subsisting between the Company and the Buyer shall be constructed in all respects in accordance with the Laws of England and unless otherwise agreed is subject to the jurisdiction of the English Courts.
Clerical errors and omissions are subject to correction without notice.
Order Cancellation
You may cancel up to 7 days following receipt
of your order except:
- If the goods have been used
- The goods were made to your personal requirements.
Cancellation must be made in writing. All
costs for returns are the responsibility of the customer and there
may be a restocking charge applied.
